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- Annual Salary: £29,093 to £32,586
- Location: Sheffield, S4 postcode, also site visits (Hybrid)
- Job Type: Full-time, Fixed Term Contract (12 months initially)
Join our client, a leading local authority in Sheffield in the Housing and Neighbourhood Service as a Contract and Compliance Officer within the Repairs Policy and Improvement Team. This role is crucial in managing cyclical electrical safety inspections and ensuring compliance with their Landlord responsibilities.
Day-to-day of the role:- Support the management of failed entry to properties for electrical safety inspections.
- Work intensively with Neighbourhood Management Teams and various support services across the city to ensure annual checks are completed.
- Investigate cases and make judgements on whether they need to proceed with legal action.
- Maintain regular liaison with the legal services team to ensure successful resolution of cases.
- Use personal vehicle for site visits, with a mileage allowance provided.
- Well-developed communication skills, both face-to-face and over the telephone.
- High levels of empathy and a passion for delivering excellent customer service.
- Ability to work independently, plan and prioritise own workload, and deliver to tight deadlines.
- Proficiency in producing high-quality performance management data using Excel and internal systems.
- Quick to develop positive relationships with customers and colleagues and work collaboratively with internal and external stakeholders.
- Good judgement and decision-making skills, with the ability to recognise when matters need escalating to a Team Manager.
- Excellent IT skills, particularly in Microsoft Excel.
- A positive can-do attitude.
- Mileage allowance for travel.
- Hybrid working model, combining site visits, office, and remote work.
- Opportunity to contribute significantly to community safety and compliance.
To apply for the Contract and Compliance Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
