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Direct Sales Agent - Retention Team | No Cold Calling, Just Warm Leads!
Location: Sheffield
Hours: Monday - Friday, 9am-5pm (No weekends)
Employment Type: Full-time
Salary: 24,000-25,000 base + uncapped commission (OTE 30,000-40,000)
Looking to build your career in sales without the hassle of cold calling? This well-established automotive organisation is looking for talented Telesales professionals to join its Retention Team-engaging warm leads and existing customers in a supportive, target-driven environment.
Why This Role Stands Out:
No cold calling-speak with customers who have already shown interest
Straightforward sales process-renewals & inbound inquiries
Uncapped commission-earn up to 40,000 OTE
Professional and friendly team culture
Your Key Responsibilities:
Contact existing customers to renew their car warranty products
Engage with warm leads identified from customer data
Handle inbound calls from customers interested in warranty products
Explain product benefits, terms, and coverage options clearly
Ensure compliance with company and regulatory standards
Meet and exceed individual sales targets
Keep customer records accurate and up to date in the CRM system
Take part in ongoing product training to refine sales techniques
Who Thrives in This Role:
Experienced telesales professionals-at least some background in phone-based sales
Motor trade experience is advantageous but not required
Confident and professional communicator with a persuasive approach
Strong negotiation and objection-handling skills
Highly organized and detail-oriented with good multitasking abilities
Self-motivated and results-driven-thrives in a target-driven role
What's on Offer:
Base salary 24,000-25,000
Uncapped commission (up to 10 per sale)
OTE 30,000-40,000 based on performance
Company pension scheme
Sick pay
Up to 25 days holiday
On-site parking
Cycle-to-work scheme
Comprehensive training and ongoing development
Pre-Employment Checks:
Applicants must meet industry compliance standards. Background checks may include bankruptcy screening and a basic DBS check, in line with legal and regulatory obligations.
Join a forward-thinking company where your sales skills are valued, commission is uncapped, and weekends are yours to enjoy!
If you would like to know more about this position, then please forward your CV to (url removed). If you would like to discuss this position, please call and ask to speak to Holly.
Please note Alecto Recruitment are acting as an employment business in relation to this vacancyINDAV
