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Housing Solutions Officer
- Salary: £15.48 per hour
- Location: Sheffield
- Job Type: Full-time, Temporary (8 months), Hybrid
Our client seeks a Housing Solutions Officer to join their Housing Advice and Options Service team. This role offers a fantastic opportunity to make a significant impact in the lives of households in need. You will provide tailored housing advice, assess housing needs, and work towards homeless prevention and suitable accommodation solutions.
Day-to-day of the role:
- Provide comprehensive housing advice and assess households in housing need.
- Work within a statutory framework to progress cases in line with legal requirements.
- Collaborate with internal and external partners to assess circumstances and investigate cases thoroughly.
- Utilise excellent negotiation skills to manage complex situations and stay calm under pressure.
- Balance empathy and understanding with managing customer expectations within the limits of available accommodation resources.
- Work in a supportive environment alongside skilled and experienced officers, seniors, and managers.
Required Skills & Qualifications:
- Demonstrated customer focus with the ability to prioritise and organise work effectively.
- Excellent communication skills and the ability to work well independently and as part of a team.
- Resilience and a strong work ethic, with a keenness to learn and grow within the role.
- Commitment to equality, diversity, and inclusion, aiming to reflect the diverse community served.
- Ability to handle pressure and complex situations with professionalism.
- Willingness to complete an Enhanced Disclosure and Barring Service Check.
Benefits:
- Supportive team environment with experienced professionals.
- Opportunities for personal and professional development.
- Opportunity to contribute to meaningful work in housing and support services.
- Flexible hybrid working arrangement.
To apply for the Housing Solutions Officer position, please click 'Apply now' and submit your CV.
