Service Manager

Service Manager

Shrewsbury£53'000 - £56'000 +10% Bonus + Regionalised Patch + Industry Leader + Stability + Progression + ' Immediate Start' Are you an experienced Service Manager looking to take the next step in your career with a company that values loyalty, expertise, and long-term commitment? This company is a well-established name in the forklift and material handling industry, known for there reliability, industry-leading products, and strong customer relationships.

As this industry leader continues to grow, they are looking for a dedicated and proactive Service Manager to lead there service operations, ensuring top-quality support for their valued clients and maintaining the high standards reputation is built on.

As A Service Manager You Will Have:

• Proven track record in managing a service team within engineering
• Sales / Customer facing experience
• Full Clean Driving License

Your Role As a Service Manager Will Include:

• Managing and developing a team of skilled service engineers and coordinators.
• Overseeing all service operations, from breakdown response to planned maintenance and aftercare.
• Ensuring efficient job scheduling, fast response times, and high-quality service delivery.
• Maintaining strong relationships with customers and upholding service contracts.
• Working closely with senior leadership to enhance service offerings and operational efficiency.
• Reporting on key performance metrics and driving continuous improvement.

Keywords: Service Manager, Service Supervisor, Manager,Operations Manager, Team Leader, Service Lead, Forklifts, Material Handling, Midlands, Shrewsbury, Birmingham, Telford