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Regional Service Manager - Midlands

ACS Performance
Posted 8 hours ago, valid for 19 days
Location

Shrewsbury, Shropshire SY5 0BN, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • ACS is seeking a Regional Service Manager for the Midlands region, requiring a degree-level education or equivalent experience, with a preference for a formal sales qualification.
  • The role involves leading and developing a regional service team, driving business growth, and ensuring customer service excellence through proactive resource management.
  • Candidates should possess proven telesales experience and the ability to execute data-driven sales strategies, along with strong knowledge of the materials handling industry.
  • A commitment to safety and strong interpersonal skills are essential, as the manager will collaborate cross-functionally and build trust-based relationships with customers.
  • The position offers a competitive salary of £50,000 per year and requires a minimum of 5 years of relevant experience in a similar role.
Key Responsibilities:
  • Team Leadership & Development: Inspire and manage a regional service team, fostering a high-performance culture, team wellbeing, and job satisfaction.

  • Business Growth: Drive the growth of the service business in the region through the development and execution of strategic goals.

  • Customer Service Excellence: Ensure customer service agreements are exceeded through proactive resource allocation and service delivery.

  • Safety Focus: Uphold and champion strong health and safety standards across all operations.

  • Sales Enablement: Use data to identify sales opportunities, develop strategy, and convert leads into business, particularly in service-related offerings.

  • Customer Relationship Management: Build and maintain strong, trust-based relationships with customers, staying attuned to their needs and market trends.

  • Cross-Functional Collaboration: Work closely with colleagues across functions to ensure aligned execution and continuous improvement.

Requirements & Qualifications:
  • Degree-level education or equivalent experience; formal sales qualification (e.g., ISMM) preferred or in progress.

  • Strong safety awareness and commitment to workplace security.

  • Proven telesales experience and ability to develop and execute sales strategies based on data analysis.

  • In-depth knowledge of the materials handling industry; familiarity with our client's products and services is advantageous.

  • Strong interpersonal and communication skills, with a collaborative and customer-centric approach.

ACS are recruiting for a Regional Service Manager - Midlands. If you feel that you have the skills and experience required in this advertisement to be a Regional Service Manager - Midlands submit your CV including an outline of your experience as a Regional Service Manager - Midlands. It is always a good idea to include a covering letter outlining your experience as a Regional Service Manager - Midlands with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Service Manager - Midlands role you desire.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.