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Team Leadership & Development: Inspire and manage a regional service team, fostering a high-performance culture, team wellbeing, and job satisfaction.
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Business Growth: Drive the growth of the service business in the region through the development and execution of strategic goals.
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Customer Service Excellence: Ensure customer service agreements are exceeded through proactive resource allocation and service delivery.
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Safety Focus: Uphold and champion strong health and safety standards across all operations.
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Sales Enablement: Use data to identify sales opportunities, develop strategy, and convert leads into business, particularly in service-related offerings.
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Customer Relationship Management: Build and maintain strong, trust-based relationships with customers, staying attuned to their needs and market trends.
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Cross-Functional Collaboration: Work closely with colleagues across functions to ensure aligned execution and continuous improvement.
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Degree-level education or equivalent experience; formal sales qualification (e.g., ISMM) preferred or in progress.
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Strong safety awareness and commitment to workplace security.
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Proven telesales experience and ability to develop and execute sales strategies based on data analysis.
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In-depth knowledge of the materials handling industry; familiarity with our client's products and services is advantageous.
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Strong interpersonal and communication skills, with a collaborative and customer-centric approach.
ACS are recruiting for a Regional Service Manager - Midlands. If you feel that you have the skills and experience required in this advertisement to be a Regional Service Manager - Midlands submit your CV including an outline of your experience as a Regional Service Manager - Midlands. It is always a good idea to include a covering letter outlining your experience as a Regional Service Manager - Midlands with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Service Manager - Midlands role you desire.