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Customer Services Assistant - Supply Chain

Customer Services Assistant - Supply Chain

Insight Select Ltd

Posted a day ago, valid for a day

Sittingbourne, Kent ME10 4HS

Full Time

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Sonic Summary

The position is for a Customer Service Assistant in Sittingbourne, offering a hybrid work model after the training period.
Candidates should have experience in export documentation and a good knowledge of Microsoft Office applications, particularly Excel.
The role involves processing sales and purchase orders, general administration, and attending customer meetings.
The salary for this position is competitive, though not specified in the job description.
Applicants are expected to have at least one year of relevant experience in customer service.

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:

Communicating with clients and providing excellent service
Process sales orders and purchase orders
General administration duties
Creating packing lists and export documentation
Updating customer databases
Preparing reports on KPIs
Attending customer meetings with internal and external stakeholders

Essential Skillset:

Experience working on export documentation
Good knowledge of Microsoft Office applications especially Excel
Experience on ERP systems/databases
Great customer service skills
Experience of communications with customers both on the phone and written

Benefits:

Hybrid working following completion of training period
On site gym
25 days holiday plus bank holidays
Flexi time policy
Team events
Future progression opportunities

Customer Service Assistant / Sittingbourne / Hybrid

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