Divisional Director

We are seeking a strategic, commercially driven Divisional Director to lead one of the UK’s most dynamic divisions delivering planned and reactive maintenance services across the housing, public sector, and commercial property markets.

This is a high-profile leadership role, responsible for driving operational performance, ensuring contract excellence, and delivering outstanding customer satisfaction across a multi-million-pound portfolio.

The Role

As Divisional Director, you’ll have full P&L responsibility for a portfolio of contracts across multiple regions, overseeing the delivery of planned works, cyclical maintenance, voids, and responsive repairs. You’ll work closely with senior stakeholders, clients, and operational teams to ensure our services are delivered efficiently, safely, and to the highest standards.

Key responsibilities include:

• Leading the strategic and operational direction of the division to deliver excellence in repairs and maintenance services.

• Managing large-scale contracts, ensuring compliance, performance, and commercial viability.

• Building and developing high-performing regional teams and empowering managers to deliver to KPIs and customer satisfaction targets.

• Driving innovation in service delivery, operational improvement, and digital integration.

• Developing and maintaining strong client relationships, ensuring long-term retention and growth.

• Working closely with other business units to support strategic bidding, mobilisation, and contract delivery.

What We’re Looking For

You will be an experienced senior leader in the repairs and maintenance sector, with a strong understanding of the challenges and opportunities in both planned and reactive works.

You’ll bring:

• A proven track record in leading large-scale operations in social housing or commercial property maintenance.

• Strong commercial acumen and experience managing multi-million-pound P&L.

• A commitment to customer service excellence and continuous improvement.

• The ability to lead, inspire, and develop large, dispersed operational teams.

• Experience working with public sector frameworks, compliance standards, and housing legislation.

• A focus on innovation, sustainability, and quality outcomes for residents and clients alike.