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Business Support Manager
Solihull (Office-Based, Monday - Friday)
35,000 per annum
Full-Time, Permanent
We are seeking a proactive and highly organised Business Support Manager to join our client's team based in Solihull. This is a full-time, office-based role offering a permanent position with a competitive salary of up to 35,000 per annum.
As the Business Support Manager, you will play a pivotal role in the smooth running of daily operations, working closely with suppliers, internal stakeholders, and external partners. You'll be the lynch-pin between customer service, order processing, finance, and logistics, ensuring exceptional support across all business functions.
You will be required to work in Solihull offices, Monday - Friday (9-5pm).
Key Responsibilities:
- Handle phone and email enquiries from suppliers, customers and internal team members
- Manage order processing, including stock checks, SAP data entry, and shipping coordination
- Oversee the approval goods process, from dispatch to return and system recording
- Support credit and invoicing tasks, including generating credit notes and tracking payments
- Liaise with suppliers and service providers for documentation, payments, and reconciliations
- Monitor and manage office and product-related supplies
- Support ongoing projects
- Assist with events, stocktaking, and occasional logistics (e.g., courier or international shipments)
What We're Looking For:
- Previous experience in a business support, operations, or administrative role
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Confidence in using systems like SAP (or similar ERP tools)
- A proactive, can-do attitude and the ability to manage multiple tasks efficiently
- Comfortable working in a busy office environment as part of a collaborative team
What We Offer:
- Competitive salary up to 35,000 per annum
- Permanent, full-time position with long-term growth potential
- 30 Days Annual Leave
- Medical Insurance
- Friendly and supportive team culture
- Opportunity to work closely with national organisations and suppliers and respected industry professionals
- Convenient Solihull location with on-site parking
If you're ready to take the next step in your career and want to play a key role in a growing business, we'd love to hear from you.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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