- Welcoming and checking in patients with a warm, professional manner
- Preparing daily documentation for theatre lists
- Scanning and updating patient records accurately
- Handling incoming calls and directing queries appropriately
- Booking and managing patient appointments
- Providing friendly and efficient support to patients and visitors
- Liaising with clinical staff, consultants, GPs, optometrists, and admin teams
- Experience within an admin/reception role desired but not essential
- Previous customer facing experience such as retail or hospitality
- Excellent initiative and attitude
- Ability to work on the weekend and evenings is essential