Back to searchComplaints Officer
Ackerman Pierce Ltd
Posted 5 hours ago, valid for 12 days
Somerton, Somerset TA11 6SB, England
£49.91 per hour
Full Time
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Sonic Summary
- The job involves receiving and logging complaints related to Special Educational Needs and Disabilities (SEND) provision.
- Candidates will investigate complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.
- Ensuring compliance with statutory guidance, such as the SEND Code of Practice, is a key responsibility of the role.
- The position requires clear and sensitive communication of outcomes to complainants.
- The role is remote and is available until December 31, 2025, with a salary of £30,000 and a requirement of 3 years of relevant experience.
- Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.
- Ensuring compliance with statutory guidance, such as the SEND Code of Practice
- Communicating outcomes clearly and sensitively to complainants.
Until the 31/12/25
This position is able to be worked from home
