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Cityworx are recruiting for an experienced Care Administratorto joinan established domiciliary care business based in the South Croydon area.
The companyare seeking a highly organised and detail oriented Care Administrator to join their growing team. The ideal candidate will have effective office and administrative experience, demonstrating exceptional computer proficiency and the ability to manage multiple tasks efficiently.
As a Care Administrator, you will play a key role in ensuring the smooth operation of the brands office while supporting the wider team to enhance overall productivity and service delivery.
You will be joining an industry leading care brand franchiseduring an exciting period of growth. With a newly appointed Operations Manager focused on taking the business to the next level, there will be excellent opportunities for internal developmentfor the right candidate.
Key Responsibilities
(Including but not limited to)
- Manage daily office operations to ensure smooth and efficient workflows
- Oversee care worker schedules and rota changes, maintaining the current rota stability, while identifying opportunities for improvement and growth
- Provide comprehensive administrative support to senior management
- Handle phone calls and correspondence with professionalism and excellent communication skills
- Maintain accurate and up to date records through diligent data entry and clerical work
- Prepare and format documents, reports, and other business materials with precision
- Organise meetings for team members
- Support colleagues and contribute to a positive, team oriented work environment
- Uphold and embody the brand values of Professionalism, Respect, and Integrityin all aspects of your work
Essential Skills and Experience
- Proven experience in office administration with a solid understanding of what the role involves
- Strong computer literacy, including proficiency in Microsoft
- Excellent typing and data entry skills with a strong attention to detail
- Ability to maintain confidentiality and handle sensitive information responsibly
- Outstanding organisational and time management skills, with the ability to prioritise and self manage effectively
Desirable
- Experience using One Touch Healthor similar care management systems
