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Client
Local Authority in Croydon
Job Title
Voids Surveyor
Pay Rate
£400 DAILY UMBRELLA
Hours
36 Hours a week(Mon-Fri)
Duration
Initial 3 Month contract to Decmeber
Location
HYBRID WORKING-2-4 days a week on Site/Office based in Croydon
ALL APPLICANTS MUST HAVE OWN VEHICLE AND UK DRIVING LICENSE
Description
Role Purpose:
>This role is supporting the Void Manager in delivering high quality services and working across other customer-facing service teams, leading to improved customer satisfaction. It is also expected that the role holder will support wider service delivery if needed, including during service peaks through transferrable skills and experience.
>Travelling across multiple sites mobile out on site on average four days a week as a lone worker, with one day administration. Conducting (on own or jointly with the repairs partners) void inspections to categorise voids in line with agreed criteria, to identify required pre and post occupation repairs, rechargeable repairs, tenant's improvements, and ensure they are completed strictly to the "minimum lettable standard" within the targets set. Go back and post inspect it that work was delivered and decide whether to pay the contractor.
>They must assess that information and agree variations, need sound understanding of scheduler rates. Be able to understand 'work baskets and allocate the work basket. Able to work to deliver quantity assurance to issue the work use their expertise and technical competency to check work has been resolved and complete site visits and update the system.
>Generate system approvals to pay the contractor, attend contract and monitoring meetings. Responsible for reporting on performance and work risk challenges. Responsible for access to family homes and risk assessing the family home environment. The post holder will need to approve and recommend decants, as necessary.
>Managing challenging and complex customer needs and expectations across a range of different environments.
Essential knowledge:
- Strong technical knowledge of the building industry in site construction and management and the practical application of all relevant legislation and good across all forms of tenure managed by Croydon.
- A sound knowledge and understanding of building and health and safety at work legislation.
- A sound knowledge and understanding of the common types of procurement routes for obtaining maintenance works.
- A sound knowledge and understanding of traditional and modern construction practices and their use in housing.
- A sound knowledge of forms of building contracts common in maintenance
Essential experience:
- Experience of working within responsive repairs for a social housing provider
- Experience of dealing with the public in a customer service environment
- Experience of partnership working and developing external relationships
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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