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AR743 - National Account Support Executive Location: South Petherton Salary: £38,000 + Commission + Vehicle Overview:First Military Recruitment are currently seeking a National Account Support Executive on behalf of one of our clients. This role will suit a highly motivated driven individual who enjoys, supporting colleagues, is very organised and has a great attention to detail. Main responsibility is to support the National account manager to ensure the back-office support of these accounts are maintained to the highest level.Duties and Responsibilities:
- Assisting NAM with all aspects of administration associated with allocated accounts
- Working with the service team to ensure compliance with Service Level agreement
- Working with the sales team to proactively share end of contract machines coming back into the business.
- Planning/ managing equipment deliveries
- Quote building & preparation
- Review meeting preparation and data management
- Attending customer meetings with NAM
- Actioning daily customer requests/reports
- Generating sales reporting for internal sales meetings
- Assisting with invoice queries
- Daily customer engagement
- Fleet optimization planning and reporting
- VOR monitoring /prop arrangement
- RAMS framework / support/ enforcement
Skills and Qualifications:
- A sound knowledge of the MHE industry would be advantageous.
- Good IT skills including outlook, excel, word and internet explorer.
- The ability to learn to use our CRM and internal Protean forklift software.
- Ability to work alone and as an integral part of a team.
- Enjoy selling, challenges & successes and working with others.
- Ability to build strong relationships with dealers and sales teams alike.
- Strong interpersonal + communication skills
- High focus on customer relationships
Location: South Petherton Salary: £38,000 + Commission + Vehicle
