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Customer Service Advisor

Premier Recruitment Solutions Ltd
Posted 12 hours ago, valid for 23 days
Location

Southampton, Hampshire SO152AE, England

Salary

£25,000 - £25,480 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Premier Recruitment Solutions is seeking candidates for a customer service role within a rapidly growing manufacturing company specializing in Polythene Packaging.
  • The position requires an experienced multi-tasker with strong IT skills and the ability to adapt to various responsibilities, including order processing and customer service.
  • Candidates should possess good numeracy and literacy skills, a professional telephone manner, and the ability to work under pressure in a fast-paced environment.
  • The role offers a competitive salary, along with benefits such as a company-contributed pension scheme, 28 days of annual leave, and opportunities for career progression.
  • Applicants should have prior experience in customer service and related fields, with a working schedule from 8:30 AM to 5:30 PM, Monday to Friday.

Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department. Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fasted growing business within the industry.

Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position. This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.

Roles / Responsibilities

  • Processing customer orders
  • Managing customer's expectations
  • Answering the telephone and dealing with enquiries
  • Liaising with other departments
  • Ensuring up to date records are maintained
  • Managing customer stocks
  • Provide cover during annual leave / illness across other departments

Traits / Skills

  • An ability to pick things up quickly and adapt to different situations
  • Strong IT capabilities (Outlook, Excel, Word)
  • Good numeracy and literacy skills
  • Self-motivated
  • Polite, friendly with a professional telephone manner
  • Punctual
  • Ability to work under pressure in a fat paced thriving environment
  • Ability to problem solve and to work off own initiative

Benefits

  • Company-contributed pension scheme
  • 28 days' annual leave (including bank holidays)
  • Career progression and internal promotion is encouraged.
  • Free Parking
  • Weekly Pay
  • Hours of work 8:30 - 5:30 Mon - Fri

Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit

INDSAL

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.