Digital Product Manager

Your new company

Join a purpose-driven organisation at the heart of the UK's recreational and competitive water sports community, where innovation and digital transformation are key to delivering exceptional experiences. This is an exciting opportunity for a Digital Product Manager to take ownership of a diverse ecosystem of platforms and systems that support a wide range of services and stakeholders. You'll be the go-to expert and super user across multiple digital tools, managing relationships with system providers, triaging internal requests, and leading the implementation of new systems that enhance operational efficiency.

In this hands-on role, you'll also oversee the relationship with the external website platform agency, helping shape the future of the organisation's digital presence. While coding isn't required, you'll need to be technically confident and comfortable navigating and configuring platforms to support teams across the business. If you thrive in a collaborative environment, enjoy solving problems, and are passionate about making digital systems work smarter for people, this could be the perfect.

Your new role

Are you a hands-on digital systems expert who thrives on making tools and platforms work smarter for people? I'm looking for a Digital Product Manager to join a mission-led organisation that's undergoing an exciting digital transformation. This is a pivotal role where you'll act as the technical lead across a suite of digital platforms, ensuring they're optimised, integrated, and aligned with the organization's strategic goals.

In this role, you'll be the go-to expert for all internal digital tools-owning documentation, managing integrations, and ensuring smooth day-to-day operations. You'll work closely with internal teams and external partners to support the development and evolution of platforms, including the website, digital asset management system, learning management systems, and events tools. You'll lead on systems analysis to help shape a future-ready digital ecosystem, including the development of a single customer view. As a super-user, you'll triage requests, manage new system setups, and ensure knowledge is shared across departments. You'll also line-manage two direct reports and collaborate with the Head of Digital to bring the wider digital strategy to life.

What you'll need to succeed

You'll need a strong background in managing and improving digital systems across a complex organisation. You'll bring hands-on experience with a wide range of tools such as CMS, DAM, PIM, CRM, and learning management systems, and understand how to integrate them effectively to streamline operations. You'll have a solid grasp of system analysis, data process management, and GDPR best practices, with a track record of identifying inefficiencies and implementing scalable, user-focused solutions.

You'll be confident managing external agencies and app developers, leading re-platforming projects, and documenting complex systems across multiple departments. Strong communication and influencing skills are essential, as you'll be working with stakeholders at all levels to drive change and adoption. You'll be a team player who can work independently when needed, with proven experience in project management and delivering digital improvements through structured, stakeholder-led processes. If you've previously worked in a digital technical lead role and enjoy bringing clarity and cohesion to disparate systems, this could be your ideal next step.

What you'll get in return

• 33 days holiday including public holidays pro rata
• Your Birthday Day off
• 10% contribution to a Personal Pension Scheme
• Volunteering days
• Free charging point for electric vehicles whilst on your working days at the office
• Free Life Insurance
• Discounts platform for retail, entertainment, holidays & gym membership
• Social Events

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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