Marketing Executive

• Annual Salary: Up to £35,000
• Location: Southampton
• Job Type: Full-time

Join a leading team based in Southampton as a Marketing Executive. This role is ideal for a proactive and results-driven professional who is passionate about enhancing client retention and engagement. You will play a crucial role in supporting our strategic marketing efforts to nurture and strengthen client relationships and contribute to our wider business development objectives.

• Work closely with partners to develop and implement strategic client retention initiatives with the support of the marketing manager.
• Develop and manage client-focused multi-channel communication campaigns to enhance engagement, loyalty, and satisfaction.
• Produce and optimise high-quality, engaging content including reports, newsletters, case studies, and industry insights.
• Utilise email marketing platforms to develop and send targeted email communications, continuously seeking ways to enhance engagement rates.
• Manage and maintain the CRM system, leveraging data insights to identify client trends, cross-selling opportunities, and potential risks.
• Support and execute internal marketing initiatives to ensure consistency in brand messaging and internal engagement.
• Keep social media and the website updated with client-focused content and news.
• Organise and execute events, including client webinars and networking opportunities.
• Research and communicate market trends and client feedback.
• Support data managers and partners in analysing client data within designated profit centres.
• Assist with database management, ensuring data is up-to-date and effectively used for retention strategies.

• Degree or CIM qualification is desirable.
• Minimum of 2 years’ experience in a similar marketing or client-focused role.
• Strong understanding of marketing strategies with a focus on client retention and engagement.
• Confident in influencing, challenging, and collaborating with key stakeholders.
• Knowledge of digital marketing, CRM systems, and data analysis.
• Excellent organisational, time management, and interpersonal skills.
• Energetic and proactive, with the ability to take initiative and drive processes.
• Strong IT skills, particularly in Microsoft Office, with experience in managing databases, email marketing tools, and website content management systems.

• Company pension
• Enhanced maternity and paternity leave
• Health & wellbeing programme
• Referral programme
• Sick pay
• Flexitime
• Monday to Friday work schedule

To apply for this Marketing Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.