Receptionist - Mon-Fri 9.00am - 2.00pm

Main Duties

Greet and Welcome Visitors: Warmly greet visitors, clients, and employees, and direct them to the appropriate person or department.
Manage Front Desk: Ensure the reception area is clean, organized, and presentable at all times.
Answer and Direct Calls: Professionally answer, screen, and forward incoming phone calls.
Handle Correspondence: Manage incoming and outgoing mail, emails, and packages.
Visitor Management: Maintain visitor logs, issue visitor badges, and ensure security protocols are followed.
Meeting Coordination: Schedule and prepare meeting rooms, including setting up AV equipment and arranging lunches and refreshments.
Administrative Support: Perform general clerical duties such as photocopying, scanning, and filing.
Office Supplies: Monitor and order office supplies to ensure inventory is maintained.
Customer Service: Provide basic information about services, office hours, and company policies.
Health and Safety: Assist with health and safety procedures, including conducting weekly fire alarm tests.
Kitchen Supplies and Toiletries: Manage inventory and ordering of kitchen supplies and toiletries.
Staff ID: Issue and manage staff identification badges.
Calendar of Events: Maintain and update the office calendar of events.
Assist with Facilities Queries: Provide support for facilities-related queries and issues.
Fire Warden: Act as a fire warden, conducting regular fire drills and ensuring compliance with fire safety regulations.
Raising Purchase Orders: Raise and process purchase orders for office supplies and services.
Security Safe and Keys: Manage the security safe and keys, ensuring proper access and security protocols.

Skills and Knowledge

Minimum of 2 years’ experience in a receptionist and customer facing role.
Excellent communication skills (written and verbal).
Works well in a team as well as independently.
Strong organisational skills.
Ability to prioritise workload.
Keen eye for detail.
Tackle ad-hoc tasks efficiently.