Customer Support Representative (Aerospace)

Customer Support Representative (Aerospace)

25,000 - 30,000 + Enhanced Holiday + Refer A Friend Scheme + Enhanced Maternity and Paternity Scheme + Health and Wellbeing Costs Assistance + Cycle To Work Scheme + Employee Discounts + Life Insurance + Mon to Fri only

Southend-on-Sea

Are you an experienced Customer Service Representative with experience in the Aviation industry looking for an opportunity within a market-leading aviation company that provides a high standard service for private jets?

This company has achieved market dominance within the UK aviation industry over the past thirty years. This SME has built upon a foundation of high standards and expectations to become the most successful jet modification company in the UK.

The role would suit an experienced Customer Service Executive who can provide a VIP service to all clients ensuring that they are dealt with in a professional, attentive and discreet manner.

The Role:

• Customer, SPOC (Single Point of Contact) and Supplier support
• Collaborate with customers, suppliers, and internal departments, providing daily feedback and updates on open repairs through to order completion.
• Customer Interaction: Directly liaise with customers to provide work order status, respond to general enquiries, and react to customers within targeted timeframes

The Person:

• Experience in Customer facing or Operations Support positions

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Job Reference: BBBH22870

Keywords: Customer Support Representative, Aviation Customer Services, Administration Supervisor, CSR, Southend, Customer Service, Aerospace

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

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