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We are currently seeking a pro-active, results driven Retail Sales/Showroom Executive to join the team in our client's flagship in Newark and be part of a high performing team who provide a world-class service
Retail Sales/Showroom Executive Benefits:
- Salary: 30k to 40 DOE plus company bonus scheme
- Contract: Full-time, Permanent
- Hours: 37.5 per week 5 days out of 7 Monday to Saturday (closed bank holidays)
- Location: Newark, Nottinghamshire
- Store and Employee discounts
- Company events
Retail Sales/Showroom Executive Role Overview:
The Retail Sales/Showroom Manager is the essential link between our client's products and customers. Coached by the store management & manufacturer in-depth out-of-house training programmes, the Retail Sales/Showroom Manager will lead the success of the store by influencing sales, excelling in customer service, and sharing knowledge of the products and brands. The store team shape the look, feel, and atmosphere of the store. Our store and online enquiries are often very busy, so really enjoying a fast-paced, sometimes high-pressured sales environment is key.
Retail Sales/Showroom Executive Responsibilities include:
- Confidentially influence and increase sales face-to-face, remote and online.
- Proactively dealing with daily in-store, telephone and emails sales enquiries.
- Client engagement answering queries, providing exemplary service and adapting an approach unique to the customer's personality and needs.
- Learn and confidently share the required and taught product knowledge to maximise sales and provide an unforgettable customer experience.
- Demonstrate in-depth product knowledge
- Assist in the achievement of monthly and quarterly sales targets
- Maintain awareness of market trends and competitor activities
- Supplier account management, Including forecasting, purchasing & analytics of stock management & profitability.
- Act as company and store "ambassador" by maintaining a well-presented appearance and attitude.
- Operating the internal sales, stock and ordering systems, handling financial transactions including returns and exchanges.
Retail Sales/Showroom Executive Criteria:
- Passionate and motivated team player, who enjoys being part of a close-knit, diverse and driven sales team.
- Strong sales skills, with experience in a luxury retail environment is essential.
- Must have previous B2C sales experience and negotiation skills.
- Excellent communicator and able to initiate contact and communicate confidently.
- Ability to work well under pressure, in a fast-paced, sales driven atmosphere - the store, emails & phone lines are very busy most days.
- A positive, "can-do" attitude, an individual who enjoys as working as one part of a successful team.
- Customer focused with strong communication and interpersonal skills.
- Flexible approach to working days as rotational days off are mainly during the week.
- Excellent IT skills including all Microsoft packages.
- Experience with CAD preferred but not essential.
- Must be comfortable working in a sometimes high pressure, high pace working environment.
