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Front of House Manager
Location: St Andrews
Contract: Full-time | Permanent
Salary: 62,500 plus bonus
Are you passionate about hospitality and dedicated to creating exceptional experiences? We're recruiting for an exciting Front of House Manager position based in St Andrews within a premium care home setting. This is a fantastic opportunity for a dynamic leader to join a team where outstanding care meets first-class hospitality.
About the Role
As Front of House Manager, you will be the welcoming face of the home, ensuring residents, families, and visitors feel genuinely valued from the moment they arrive. You'll lead the front-of-house, hospitality, and events functions, driving a warm, professional, and seamless experience every day.
Key responsibilities include:
Delivering an engaging, welcoming front-of-house experience
Overseeing reception, hospitality, and guest services to ensure smooth daily operations
Managing, mentoring, and motivating front-of-house and hospitality staff to provide exceptional service
Maintaining the home's presentation, ambience, and comfort in partnership with care teams
Leading sales, marketing, and community engagement activities, including tours for prospective residents and families
Organising events, open days, and activities to promote resident engagement and community connections
Building strong relationships with families, local partners, and stakeholders
About You
You are an excellent communicator with a natural ability to make people feel welcome and cared for. Combining professionalism with empathy, you bring strong organisational skills and a passion for service excellence.
Essential experience:
Proven experience in the health & social care sector, ideally within a care home or similar environment
Desirable experience:
Background in hospitality, front-of-house management, or guest relations
Experience in sales, events coordination, or marketing in care, leisure, or hospitality settings
You will also:
Demonstrate strong leadership and attention to detail
Exhibit excellent interpersonal and communication skills
Show commercial awareness and a passion for creating exceptional experiences
Why Apply?
This is a rewarding, permanent role offering a competitive salary of 62,500 plus bonus and the chance to work in a supportive, values-driven environment. You'll have opportunities for professional growth while making a real difference to residents' lives.
If you're ready to bring your hospitality and care expertise together to create a welcoming, vibrant home, apply now to join this outstanding team in St Andrews.
Please get in touch with Ashleigh on (url removed) for more details.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
