Duty Manager

Alban Recruitment Solutions

Posted 8 hours ago, valid for 11 days

St. Albans, Hertfordshire AL3 6JZ, England

Full Time

Employee Discounts

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Sonic Summary

The position is for a Duty Manager responsible for supporting daily operations, health and safety, and customer service excellence.
Candidates must have supervisory experience and the ability to lead a diverse team while focusing on high customer service standards.
Excellent communication skills, time management, and cost control are essential for this role, along with the ability to create a supportive environment for colleagues.
The role requires the completion of specific qualifications within a set timescale and involves flexible working hours, including evenings and weekends.
The salary is competitive, and the position offers various benefits, including a company pension, employee discounts, and free membership to over 220 centers nationwide.

The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team

We need a Duty Manager who will…

Have experience in a supervisory role

Be able to lead and motivate a diverse team fully embracing our company values

Be focused on high customer service standards

Have excellent verbal, written and IT communication skills

Create an environment where colleagues can achieve their full potential

Have to manage cost control and drive income in all areas of the business

Demonstrate exceptional time management and deadline compliance

National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

What can we do for you?

Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Job Type: Full-time

Benefits:

Company pension
Employee discount
Free parking
Gym membership
On-site parking
Store discount

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