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Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team.
This is a full-time, office-based role, 8.30am - 5:30pm Mon to Fri.
Your day-to-day responsibilities will include:
- Effective and efficient planning of Field based Engineers Scheduling work for field-based engineers.
- Ensuring engineer diaries are efficiently planned
- Arranging site access for engineers to ensure agreed response times are met.
- Maintaining service management system with correct, concise information.
- Day to day liaison with engineers reporting on scheduled progress.
- Deal with client and internal calls/emails and resolve queries efficiently.
- Reporting all customer complaints
Skills and attributes:
- Previous experience within a Scheduler position
- Excellent communication skills - both verbal and written
- Highly organised and excellent attention to detail
- Strong customer service skills
- Confident user of MS Word, Excel, Outlook
If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!
