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- Manage the software versioning schedule for all FPGA toolsets.
- Generate comprehensive discovery and installation documentation for the different FPGA tools.
- Coordinate application upgrades through the company's certification, packaging, and acceptance testing processes.
- Perform regular application maintenance, including installing updates, patches, and debugging procedures to optimize performance.
- Monitor trends in FPGA tool license usage and develop action plans based on current and future demands.
- Proactively propose license procurement and vendor remixes to stay ahead of future company and project needs.
- Execute license demands through effective communication with tool vendors and adherence to company procurement processes.
- Act as the primary liaison between end-users and the company's Information Management Teams/Software Vendors for all IT hardware and software issues related to FPGA tools.
- Diagnose and resolve technical issues reported by users or identified through monitoring, specifically relating to FPGA development tools, hardware, and designs.
- Contribute to the development of the IT Hardware and Software Roadmaps for FPGA tools, encompassing infrastructure, IT computing hardware, and applications.
- Gather feedback from users to identify areas for improvement in FPGA tools and workflows, relaying this information to relevant stakeholders.
- Provide expert advice and support to users on best practices for FPGA design, implementation, and debugging.
- Create and maintain comprehensive documentation, user guides, tutorials, and training materials to empower users in effectively utilizing FPGA technology.
- FPGA Design Fundamentals: An understanding of FPGA architecture, digital logic design, and hardware description languages (VHDL/Verilog).
- FPGA Development Tools: Proficiency in using key FPGA design tools such as Xilinx Vivado, Intel Quartus Prime, or Lattice Radiant, including their functionalities for synthesis, place and route, timing analysis, and simulation.
- Debugging Skills: Ability to debug FPGA designs using tools like ChipScope or SignalTap, and analyse hardware and software interactions.
- General Technical Skills: Knowledge of operating systems, databases, programming languages, and networking concepts.
- Problem-Solving Abilities: Strong analytical and logical reasoning skills to diagnose and resolve complex technical issues related to FPGA tools and infrastructure.
- Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors.
- Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure.
- Technical Documentation: Proven ability to create and maintain clear, concise, and comprehensive technical documentation.
