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We are seeking a proactive People Service Manager to lead and develop the People Services and Payroll teams, adapting to change, improving performance and driving excellent customer service to meet the needs of the business.
Client Details
Our client is a well-respected entity in their field, operating on a large scale, serving a substantial number of customers across the country from their headquarters in Manchester. They are committed to sustainability and are continuously seeking ways to improve and expand their services in an environmentally friendly manner.
Description
As the People Service Manager, you will lead the People services and Payroll teams to embed a culture of continuous improvement.
key responsibilities will be:
- To support the team with day to day activities around HR and Payroll
- To be a change manager in the team, driving engagement, performance and colleague development
- Providing management information to measure and drive performance
- To manage the development and regular review of related people and payroll policies which promote best practice and legal compliance
- To develop, manage and implement all HR processes striving for 100% accuracy stats each month, finding process efficiency's and embedding them within the team and business as appropriate
- To manage relationships with external service providers in line with contractual obligations and manage the tender process for contract renewals
- To engage with the business on compliance around People and Payroll matters, such as expense claims and timely approvals and following process.
- To balance and maintain control accounts and to approve manual payments outside of the payroll cycle.
- To support the team and be a lead contact for internal and external audits
- To support the Head of Pay and Reward by providing regular performance updates and to present innovative and efficient improvements for the section.
- Lead, coach and develop your people to their fullest potential to achieve both personal and organisational objectives and goals
- Motivate, inspire and empower your people by creating an environment that promotes positive communication, encourages collaboration and demonstrates flexibility
- Lead your team through change by demonstrating confidence in the organisation, role modelling positive behaviour towards change and effective communication
Profile
The successful People Service Manager will be CIPD Level 7 (very desirable) who an demonstrate evidence of developing teams who will bring with them strong Employment law and payroll knowledge, together with experience of working in a unionised environment (desirable) with an excellent working knowledge of SAP or a similar HR / Payroll system.
Job Offer
- A competitive salary package up to £50,000, dependent on experience.
- A comprehensive benefits package
- A supportive and inclusive company culture.
- Based in Manchester City Centre, a vibrant and dynamic location.
We encourage all qualified candidates who are excited to grow their career in a to apply for this rewarding People Service Manager role and a chance to join a passionate and welcoming team.
