- Supporting the team with various requests, such as loading details onto property portals
- Ensuring office expenditure is maintained within budgeted levels
- Dealing with customer queries both over the phone, via email and face-to-face
- Highly efficient, organised, and detail-oriented
- Confident with a professional demeanour
- Proficient in IT, especially Microsoft Office and Excel
- Outstanding customer service skills
- Self-motivated and able to prioritise multiple tasks
- Quick to learn new processes
- Competitive salary of up to £25,000 (based on experience)
- Access to Perks at Work – discounts on major brands and services
- Business mileage reimbursement for travel between branches
- Generous holiday entitlement plus bank holidays
- Responsible: Lead by example, always putting the customer first and upholding strong ethical standards.
- Clear Communicator: Use straightforward, everyday language to simplify complex information.
- Passionate and Determined: Work towards achieving personal, team, and business goals.
- Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude.