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- Enter and manage data accurately, keeping systems and records up to date.
- Coordinate transport schedules and communicate any delivery issues or delays internally.
- Prepare and issue shipment documentation to customers in a timely manner.
- Serve as a key point of contact between hauliers and customers, ensuring high service levels, escalate issues when necessary.
- Understand the basics of transporting Hazardous Materials/Dangerous Goods (full training provided).
- Monitor carrier performance and escalate inconsistencies or delays.
- Collate and present KPI data as required.
- Assist with financial accuracy of invoices to ensure correct customer billing.
- Manage delivery schedules and customer communication regarding stock or order issues.
- Strong attention to detail and administrative skills.
- Effective communicator with a customer-first attitude.
- Comfortable working in a fast-paced, deadline-driven environment.
- Team player with a flexible and proactive approach.
- Familiarity with logistics systems.
- Awareness of Dangerous Goods handling (training provided).
- £13.46 per hour.
- Full training and development opportunities.
- Supportive on-site team environment.
- Opportunities for progression and cross-training.
