Temporary Property Receptionist, Sutton - immediate start - 4 weeks

40 hours a week, 5 days a week which will include weekend shifts on some weeks.

Ritz Recruitment are excited to recruit for a luxurious and high-end property development based in Sutton. They are looking for a proactive and motivated Receptionist/Customer Service Assistant who can provide first class Front of House service for the Residents and provide exceptional support with all daily operational responsibilities.

Duties will include:

Welcoming on site enquiries, visitors and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
Deliver all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Support in resident events and activities within the community.
Assist with community preparations, including move-in and move-out processes.
Develops and maintains local knowledge and information resources relevant to residents needs i.e. travel, entertainment, and amenities.
Screening property visitors, guests, and contractors.
Respond positively to customer queries and complaints, identifying and undertaking appropriate action in line with the clients’ procedures.
Work well as part of a team to deliver exceptional resident living.
Complete Health and Safety compliance activities.
Register, secure and correctly issue Resident parcels/deliveries.
Proactively attends to or organises ad hoc minor cleaning equipment.

The ideal candidate:

Proven Reception/Front of House/customer service experience, ideally within Property, Hospitality or Leisure environments.
Ability to adapt at pace and be motivated by exceeding customer service.
A strong team player who is approachable and welcoming.
Proficient in the use of Microsoft Office Packages including Word, Excel and Outlook.

(RitzRecempbus)