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Overview:
This role focuses on managing client venue sourcing from enquiry to completion, ensuring excellent service, operational efficiency, and strong client and supplier relationships.
The successful candidate will thrive in a fast-paced environment and consistently deliver high-quality results.
Key Responsibilities
- Manage multiple venue enquiries and bookings from start to finish.
- Handle rooming lists, catering, and client requirements ahead of events.
- Meet deadlines and service level agreements (SLAs).
- Negotiate competitive rates with suppliers.
- Review contracts with attention to detail.
- Use the Gratis booking tool efficiently.
- Ensure post-event follow-up and invoice reconciliation.
- Support commercial efforts through commission negotiations and supplier deals.
- Build and maintain supplier relationships.
- Share product knowledge gained from site visits, events, and trade shows.
- Represent the company at client events and engagement days.
- Contribute to a collaborative and positive team environment.
Experience & Skills
- 3+ years in a venue sourcing or events role.
- Knowledge of venue finding and booking systems (Gratis, Cvent - training available).
- Proficient in Microsoft Office.
- Strong organisational and negotiation skills.
- Effective communicator and team player.
- Global destination knowledge (desirable).
Key Competencies
- Accountability & initiative
- Attention to detail
- Planning & organisation
- Negotiation
- Learning agility
- Communication
- Resilience under pressure
Benefits
- Monday-Friday, 9:00 AM - 5:30 PM (flexibility required for travel)
- 25 days annual leave
- Company laptop
- Long service recognition
- Monthly and annual recognition programs
- Flexible holiday scheme
- Life insurance
- Access to exclusive travel industry hotel rates
