- Carrying out viewings and tenancy sign-ups
- Day-to-day tenancy management and maintaining accurate tenant records
- Offering signposting and referral support to external agencies
- Conducting weekly health and safety inspections and welfare checks
- Making safeguarding referrals and reporting incidents and near misses
- Supporting tenants with basic benefit and income advice
- Liaising with internal and external stakeholders to maintain site standards
- Understanding of tenancy management and housing management systems
- Experience working with vulnerable adults or older people
- Knowledge of safeguarding procedures and incident reporting
- Familiarity with basic health and safety checks in residential schemes
- Ability to liaise effectively with external agencies and support networks