Senior Client Relations Coordinator

Senior Client Relationship Coordinator

Full-Time | Permanent | £30,000–£32,000 | Wakefield | Work from Home 1 Day Per Week

We’re looking for a confident and experienced Senior Client Relationship Coordinator to join a respected, growing organisation.

This role is ideal for someone who takes ownership, builds lasting professional relationships, and delivers exceptional client service through strong organisation, communication, and attention to detail. You’ll work closely with clients and internal teams to ensure seamless service delivery, efficient processes, and consistently high standards.

Key Responsibilities

• Act as the primary point of contact for a portfolio of clients, developing trusted, long-term relationships.
• Coordinate and manage the end-to-end delivery of client projects and services.
• Maintain accurate records, documentation, and reporting to ensure full visibility and accountability.
• Prepare detailed client reports, support invoicing, and monitor performance metrics.
• Uphold company standards, ensuring compliance and consistency across all client interactions.
• Identify opportunities to improve systems and enhance client satisfaction.
• Collaborate cross-functionally to resolve issues quickly and effectively.
• Represent the business professionally in all client communications and meetings.

About You

We’re seeking a professional and proactive individual with strong client relationship management experience and an excellent administrative background.

You will demonstrate:

• A proven ability to manage and develop client relationships within a service-focused environment.
• Excellent organisational and time management skills, with a high level of accuracy.
• A confident, articulate communication style and strong written skills.
• Commercial awareness and the ability to prioritise effectively in a fast-paced setting.
• Advanced knowledge of MS Office (especially Excel and Word) and experience using CRM or management systems.
• A self-motivated, solutions-driven mindset with a commitment to continuous improvement.
• A full UK driving licence (occasional travel may be required).

Why Join?

You’ll be joining a supportive and professional team within a forward-thinking organisation that values dedication, reliability, and quality. This is a genuine opportunity to take ownership of client relationships, make a real impact, and grow within a business that recognises and rewards excellence.