1st Line Support

1st Line Support - 6-Month Contract – Wakefield

VIQU have partnered with a public sector client who are seeking a 1st Line Support contractor to support the Service Desk team during an upcoming project.

This is a fantastic opportunity for someone early on in their IT career to gain valuable experience in an IT Support environment and learn some new skills along the way.

The Role:

The successful 1st Line Support will be involved in supporting staff with tickets coming onto the helpdesk, acting as the first point of contact for users within the organisation.

Key skills and experience:

• Prior experience within 1st Line Support, providing support for Windows technologies such as Windows 10/11, Office 365, Active Directory.
• Mobile Device Management (MDM) / (experience supporting mobile devices)
• Good communication and customer service skills
• Ability to work in a fast-moving environment  

Role details:

• Job role: 1st Line Support
• Job type: Contract
• Duration: 6 months contract 
• Rate: £115 per day
• Working hours: 37.5 hours per week Monday - Friday
• IR35 status: Inside IR35
• Location: Fully onsite in Wakefield   

Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

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