Asset Team Operative (Plumber / Multiskilled)

Job Title: Asset Team Operative (Plumber/Multiskilled)

Location: Various Alpha developments Wirral/Regional

Salary: 30,635 per year

Job type: Full Time, Permanent. 35 hours per week

Alpha Living is an award-winning specialist older peoples housing provider based on the Wirral and operates across the Northwest and Yorkshire regions.

The Role:

We are currently looking for an Asset Team Operative to be responsible for the day-to-day support for responsive and planned repairs, cyclical, void and investment works. The successful candidate will take charge of all plumbing responsibilities, including installations, repairs, and bathroom and pipework for kitchen fittings in residential properties.

They will also be required to help to ensure repairs and investment programme works are delivered effectively and provide a safe, secure and comfortable living environment for all residents.

Activities and Responsibilities:

• Lead and manage plumbing tasks across a variety of residential properties, ensuring all installations, repairs, and refurbishments are carried out to the highest standards.
• Perform plumbing and related tasks, including replacing toilets, showers, sinks, taps, waste pipes, and associated plumbing alterations.
• Install and replace bathroom suites and kitchen replacements, ensuring fittings meet all safety and design specifications.
• Conduct minor plumbing alterations, such as adjustments to waste systems, hot water systems, and fittings.
• Carry out planned maintenance and emergency repairs for residents, ensuring minimal disruption.
• Provide high-quality customer service while addressing plumbing-related issues for residents, demonstrating respect and professionalism.
• Manage and oversee the fitting of new bathrooms, kitchens, and appliances, ensuring all works meet relevant building codes and regulations.
• Carry out inspections and assessments to identify potential issues before they escalate into larger, more expensive repairs.
• Painting decorating internally and externally including communal areas (including making good surfaces of plasterwork)
• Carry out deep cleaning (steam) of communal kitchens and void flats.
• Ensure compliance with all health and safety regulations, especially when working in confined or high-risk environments.
• Support the completion of general maintenance tasks, including light repairs, painting, and decoration, as well as assisting in void property works.
• Maintain accurate records of all work, including job completion, materials used, and any follow-up actions required.
• Offer emergency cover as necessary, providing support for urgent out-of-hours issues and emergency 'make safe' works related to job role.
• Ensure all activities align with organizational values of compassion, honesty, and respect for our residents.
• To provide support services for all compliance related works (PAT testing, fob coding, fire alarm resets, timer adjustments etc).
• To work in accordance with Alpha's Health and Safety Policy and other procedures.
• To carry out non-licenced removal of asbestos containing materials and disposal to appropriated waste facility.
• Provide cover as appropriate for annual leave and or sickness for assigned developments and be available on an ad hoc basis for emergency out of hour's attendance.
• Asset Management Operatives will be required from time to time to operate at all Alpha developments including overnight stay if required.
• To be flexible with requirements to adapt to changes.

Person specification:

Education and Qualifications;

(Essential)

• Educated to City and Guilds/NVQ level in plumbing or a related field

(Desirable)

• CSCS card

Experience;

(Essential)

• Experience of working in a housing, facilities or construction environment
• Proven experience of delivering excellent customer service

(Desirable)

• Knowledge of legislation including Health & Safety, and all areas of building safety including asbestos, fire safety, electrical safety and legionella control
• Experience of working in the field of independent living
• Experience of supporting external contractors

Skills, knowledge and ability:

(Essential)

• Ability to problem solve and act as an advocate for customers
• Ability to plan resources, organise & prioritise work under pressure
• Ability to manage working relationships at multiple levels
• Able to communicate complex or sensitive issues to a wide range of customers in a clear and concise manner
• Proven ability to work independently and use own initiative in challenging situations
• IT literate and proficient in Microsoft Office

Personal characteristics:

(Essential)

• Ability to take responsibility of own training & self-development
• Willingness and proven ability to work flexibly and adapt to the service, giving consideration to the needs of vulnerable customers
• Committed to equality and diversity

Other: (Essential)

• Must hold a full UK driving License and have access to own car

If you like the sound of this role, we would love to hear from you.

Please click on the APPLY button to send your CV for this role.

Candidates with the relevant experience or job titles of: Multi Trade Builder, Skilled Tradesperson, Multi Skilled Tradesman, Multi Trade Operative, Handyman, , Maintenance Engineer will all be considered.