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- Location: Walton-on-Thames
- Job Type: Full-time, 35 hours per week
- Salary: £31,000 – £36,000 per annum (dependent on experience)
- Contract: 12-month fixed term (with potential to become permanent)
Are you a compassionate and experienced leader with a passion for supporting survivors of domestic abuse? We are seeking a dedicated Service Manager to lead and develop our client's vital outreach services for adults and children affected by domestic abuse.
Please note: This post is restricted to female applicants in accordance with Schedule 9 (part 1) of the Equality Act 2010
Day-to-day of the role:- Oversee the daily operations of our outreach services, ensuring they are delivered to the highest standards and in line with our client's mission.
- Manage a team of 5–7 outreach workers, supporting safeguarding practices, and ensuring high-quality service provision.
- Monitor project outcomes, manage budgets, and liaise with funders.
- Represent the service in multi-agency forums and raise awareness through training and advocacy.
- Contribute to strategic planning and service development.
- Proven experience in managing services and teams, ideally within domestic abuse or related sectors.
- Strong understanding of safeguarding frameworks and risk management.
- Excellent communication, leadership, and organisational skills.
- Ability to work collaboratively with statutory and voluntary partners.
- Resilience, empathy, and a commitment to empowering survivors.
- A full driving licence and access to transport.
- Desirable: Knowledge of welfare rights, housing or family law; experience in the voluntary sector and preparing funding bids; familiarity with domestic abuse legislation and best practices.
- 20 days annual leave (plus bank holidays), increasing with service.
- Pension scheme available.
- Opportunity to make a real difference in the lives of survivors.
- Supportive and values-driven team environment.
