About AAC(UK):The Austrian Alpine Club (UK) is the British Section of the sterreichischer Alpenverein (AV). The AAC(UK) is one of the largest mountaineering clubs in the UK with over 18,000 UK and overseas members. The Alpenverein is the largest mountaineering club in Austria, with 196 Sections and has over 725,000 members.
The aims of the Club are:To promote and support mountaineering, alpine sports and walking, and to encourage participation in activities offered to Members. To maintain the beauty and unspoiled character of the mountain landscape. To protect nature and the environment and tostrengthen ties between the Club Members and Austria and the Austrian people.
When applying, please include a covering letter referencing key responsibilities, skills and experience as outlined below.
Primary Tasks
Answering queries by email and phone and liaising with sektions in Austria.
Processing online membership applications.
Organising post for membership cards, merchandise and quarterly magazine subscriptions.
Run membership error reports.
Quarterly stock checks and reordering for the club shop.
Administer office diary in Monday.com.
.Administering training grants for members who are taking outdoor qualifications and training.
Help with the organisation of the Annual General Meeting weekend, and its activities, as well as attending the weekend (once a year in October or November).
Skills & Experience:
Essential skills for the role are:
Previous administration experience
Highly organised with excellent time management skills
Excellent communication and customer service skills
Proven office skills and proficient in the use of Outlook, Word and Excel
Processing and data entry skills
Experience of working in a team environment
Ability to work independently
Ability to problem solve unique issues
An ability to quickly learn new systems and databases.
Interest in alpine sports an advantage.
This role is for a minimum of 20 hours and maximum of 36 hours. There may be a requirement for overtime during certain busy times of the year. There is a degree of flexibility depending on individual circumstances.
Office open hours are Mon- Thurs 9:00 17:00 and Fri 9:00-13:00.
What you need to do now:
If you're interested in this role, please apply along with your cover letter.In your cover letter please state your preferred hours, or if you are flexible.