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Training Co-Ordinator and Customer Support

Pioneer Selection Ltd
Posted 2 days ago, valid for 22 days
Location

Warrington, Cheshire WA2 7JU

Salary

£28,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Training Co-Ordinator and Customer Support Executive position offers a salary between £28,000 and £30,000, based in Warrington or Bolton.
  • This role requires experience in customer service and coordination, along with strong organizational and administrative skills.
  • The successful candidate will manage training operations, course bookings, and client inquiries to enhance customer experience.
  • This position is ideal for someone looking to develop commercially while contributing to the expansion of internal forklift training services.
  • Candidates should demonstrate attention to detail, initiative, and a proactive approach to improve the role's effectiveness.

Training Co-Ordinator and Customer Support Executive

Salary: £28,000-£30,000

Location: Based in Warrington or Bolton site

Hours: 40 Hours - Monday to Friday

Joining one of the world's leading logistics and materials handling companies as a Training Coordinator and Customer support - a pivotal role that blends first-class customer service, smooth operational support, and exciting opportunities for business growth.

In this role, you'll be coordinating training operations, managing course bookings, client enquiries, certification, and instructor coordination to deliver exceptional experience for every customer. You'll also play a key part in expanding our internal forklift training services across the brands.  Someone who thrives in an administrative role but also wants room to develop commercially as our digital transformation unlocks new possibilities.

Skills required for Training Co-Ordinator and Customer support Executive:

  • Experience with customer service, coordinating type role.
  • Need to be detail orientated and have initiative.
  • Good organisation and administrative skills
  • Customer facing or phone experience to deal with a variety of people.
  • High attention to detail
  • Has the ability to have initiative and look at how the role can improve in the future
  • Proactive and adaptable approach

The Training Co-Ordinator and Customer Support will benefit from:

  • Working for a well-established organisation, that is true market leader in their field
  • Being part of team where the area is expanding to opportunities to advance skills in the future
  • Role that will offer diversity in terms of admin, customer support, administration, upselling
  • There will be continuous learning and development in the role

Commutable: Based in Warrington on Bolton Depot

If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert.

For further details contact Emma Newbury at Pioneer Selection

As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. 

You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.

 

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