Job Title: Credit ControllerLocation: Wednesbury (Hybrid - 2 days WFH once trained)Contract Type: 6-Month Temporary (Potential to go Permanent)Working Hours: Monday to Friday, 8:30am- 5:00pm (40 hours per week)Salary: £28,000 p/a

About the Role:

We’re currently recruiting on behalf of a dynamic and forward-thinking company based in Wednesbury, looking for an experienced Credit Controller to join their team on a 6-month temporary basis. This role offers the exciting potential to become permanent for the right person. Once trained, you’ll have the flexibility to work from home two days per week.

In this role, your primary focus in the initial months will be chasing aged debt, helping the business bring down overdue balances. You'll play a key role in improving cash flow and reducing financial risk while maintaining positive relationships with customers.

Key Responsibilities:

Proactively chase aged debt to reduce overdue balances in the first few months
Collection of outstanding payments via phone and email in a confident yet respectful manner
Manage a portfolio of approximately 1,800 live accounts
Accurately allocate incoming payments and process transactions on the sales ledger
Review and maintain credit limits and assess account risks
Resolve customer invoice queries promptly to enable timely payments
Monitor 'onhold’ accounts daily and take appropriate action to release orders and collect payments
Prepare administrative documents for bad debt write-offs, and handle cases involving administration or liquidation
Occasionally visit the bank to deposit cash/cheques if required
Represent the company professionally and in line with its values at all times

What We’re Looking For:

Proven experience in credit control or similar debt recovery role
Confidence in chasing aged debt and reducing outstanding balances
Excellent communication and negotiation skills
High attention to detail and strong organisational abilities
Good decision-making and problem-solving capabilities
Comfortable using Excel, Outlook, and Word
Experience with SAP or P21 is desirable but not essential
Team player with a proactive and adaptable approach

Benefits:

Hybrid working - 2 days from home once trained
Friendly and supportive team environment
On-the-job training provided
Opportunity for permanent employment

If you're an experienced Credit Controller looking to make a real impact in a role where your skills are valued and developed, we want to hear from you. Apply now and start your next chapter with a company that puts people first.