Business Support Officer

Rate of Pay: 16.85 per hour PAYE

Location: Onsite Monday - Friday at West Locality Family Hub, Wednesbury, WS10 8AE

Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break.

Duration: temporary basis, 3 months ongoing.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Service's on a temporary basis.

The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support.

Daily Duties:

Supporting the Team - Monitoring and responding to incoming calls and emails.
Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflictions of timings.
Minute Taking - Provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided.
Booking Management - Handling the bookings of taxis, hotels, flights and trains.
Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support.
Administrative Responsibilities - maintaining records and filing systems.
Financial Requests - Purchase Order requests, dealing with Invoices and daily monetary transactions to clients and purchasing of resources.

Essential Experience:

Strong experience in previous Administration, Business Support, PA or Receptionist roles.
Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.
Previous experience in a busy office environment.
Strong organisational and time management skills.
Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.
Excellent written and verbal communication skills with a friendly and welcoming manner.
Ability to work well within a Team, also having strong initiative to work independently.
Commitment to work onsite Monday - Friday.
Excellent customer service skills.

This position if office based and not hybrid

If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!