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Location: Northampton
Hours: 37 hours per week - Hybrid
Salary: 35,971 per annum
Essential Car Allowance: 1,657 per annum
We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services.
Key Responsibilities of a Housing Officer:
- Manage a neighbourhood patch to deliver effective tenancy and estate management services.
- Handle tenancy issues including anti-social behaviour, lettings, and void management.
- Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods.
- Support the delivery of excellent customer service and contribute to continuous service improvement.
What we'd love to see from you:
- Proven experience in a housing management role, with a strong customer focus.
- Ability to manage competing priorities and work effectively under pressure.
- Excellent communication and interpersonal skills, with a proactive and positive approach.
- Valid driving licence and access to a vehicle.
In return:
- 25 days annual leave (plus bank holidays)
- Flexible working arrangements
- Health cash plan (following probation)
- Social Housing Pension Scheme
- Ongoing training and development opportunities
If this Housing Officer role is for you then please apply or contact (url removed)
