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- Varied trainee role, initially supporting the team and customers, developing into a Mortgage Advisor role
- Once trained, performance related bonuses, private medical, private dental
- Study support is offered for someone looking to gain their full CeMAP
- Excellent career progression in a supportive environment
- Building relationships with customers
- Handling customer queries regarding a range of mortgages on a day-to-day basis
- Supporting third parties with queries via email and telephone calls
- Supporting the office with administration, checking documentation, updating systems and handling incoming post
- Obtaining additional information to ensure customer applications are complete
- Reviewing and checking a range of documents, using a variety of computer packages
- Speaking with customers over the telephone to verify security information
- Once trained, advising on mortgage products and completing customer applications
- Meeting and exceeding set targets and meeting FCA compliance
- Highly professional, motivated and team-orientated individuals, with a real desire to succeed
- An interest in the mortgage sector, looking to complete CeMAP qualification or recently qualified/part-qualified
- A general understanding of the basic principles of lending
- Excellent communication skills and strong numerical aptitude
- The ability to explain complex information clearly and simply
- Administrative and IT skills
