Talent and Training Coordinator

Internal Talent & Training Coordinator

Job title:            Talent and Training Coordinator

Location:            Welwyn Garden City

As a Talent Acquisition Specialist to drive our end-to-end recruitment process, enhance our employer brand, and ensure we attract and retain the best talent across OA Group. To ensure a consistent, effective onboarding experience for new internal staff, coordinate internal training and development efforts, and support team engagement and culture initiatives. This role is key to helping the business scale efficiently by embedding process knowledge, upskilling team members, and supporting retention through better internal support.

What can OA offer you?

• Opportunity to buy and earn leave to add onto your existing holiday entitlement.
• An amazing opportunity to grow with OA & join at a crucial time of growth
• Well-being programme, including monthly mindfulness hours
• Annual Company weekend away
• Bonus scheme 
• True career progression 

What you'll get up to:

Talent Acquisition

• Deliver the talent acquisition strategy, policies, and processes in partnership with the Operations Manager to enhance recruitment outcomes and business performance.
• Manage the full recruitment lifecycle, including sourcing, CV screening, interview coordination, feedback provision, and offer/rejection communication.
• Build and maintain talent pipelines through proactive market intelligence, headhunting, networking, and collaboration with Marketing to attract high-quality candidates.

Internal Onboarding & Induction

• Deliver onboarding plans for all new starters
• Set up new users on internal systems (Tracker, email, comms tools)
• Schedule and support first week inductions and shadowing with relevant teams
• Coordinate desk setup and welcome materials with support of Operations Executive

Learning & Development Coordination

• Schedule and run internal training Lunch & Learns (systems training, compliance & sales refreshers)
• Source external training providers as needed
• Monitor training completion and feedback via LearnWorlds

Internal Communications & Culture

• Help create and circulate internal newsletters, team updates, or key policy changes
• Support SLT with initiatives related to engagement and team building

Admin & Project Support

• Maintain a training calendar and internal onboarding tracker
• Assist in collecting staff feedback (surveys, onboarding reviews)
• Contribute to people projects (policy rollouts, new starter packs, LearnWorlds updates)

What do we want from you?

• Excellent people skills
• Ability to think strategically
• Good listener
• Problem solver
• Able to think outside the box
• Organisational skills
• Process driven
• Ability to plan ahead
• Excellent communication Skills
• Experience in a similar role
• Be approachable
• Creative

Our Vision

To bring inspiration and innovation to everyone we connect with.

Values

Open Minded

Take time to consider, and be open to other ideas that are different to your own.

Ambitious

Have a clear vision of what you want and the drive and desire to succeed.

Innovative

Constantly strive to redefine the standard of excellence in everything you do.

Insightful

Immerse yourself in your specialist market and continually seek learning opportunities. 

Caring

Never lose sight of the importance of someone's career and the impact it can have on their life.

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