- Support in training towards ARLA – NFOPP qualifications
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Collaborative, rewarding and fun environment
- Team incentives
- Arrange all required safety inspections and certification in line with current legislation.
- Ensure routine and additional property visits and checks are carried out in the required time frame.
- Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale, and in line with guarantees/warranties.
- Where possible and financially viable for the client, to claim for repair/maintenance work under insurance.
- Establish whether liability for work is landlord's or tenant's.
- Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills.
- Outstanding Customer Service skills
- Solid administration skills
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)