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Client Relationship Manager

TN Recruits
Posted a day ago, valid for 5 days
Location

West Malling, Kent ME194AU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a Client Relationship Manager based in West Malling with a hybrid working model, offering a salary of £25,400.
  • Candidates should possess experience in financial services, particularly in mortgages, lending, or broking, although this is not essential.
  • The position emphasizes client service, organizational skills, and a proactive, detail-oriented approach to ensure a smooth client journey.
  • The company offers clear career progression, a supportive culture, and values employee input and development.
  • Applicants are encouraged to apply if they are enthusiastic team players who communicate effectively and are adaptable to change.
West Malling / Hybrid | £25,4000 + Career Development + Unmatched CultureINTERVIEWING NOW!Are you ready to take the next exciting step in your career within financial services? If you’re passionate about client service, have a knack for organisation, and are looking to work somewhere that truly values your growth, this could be your opportunity.They're looking for an enthusiastic Client Relationship Manager who thrives in a fast-paced, people-focused environment. You’ll play a pivotal role in supporting an exceptional team of mortgage brokers—ensuring every client journey is smooth, efficient, and memorable. This is more than just an admin job — it’s a launchpad for your career in finance.Why You'll Love This Role:• Hybrid Working – Enjoy the perfect balance between office collaboration and working from home.• Clear Career Progression – From day one, you’ll be supported with structured development plans.• A Truly Supportive Culture – Join a team that doesn’t just talk about values — they live and breathe them. Collaboration, continuous learning, and client excellence are at the heart of everything.• Job Security & Stability – Be part of a growing, highly respected firm with a long-standing reputation in the financial services sector.• Be Seen. Be Valued. Be Rewarded. – Your voice matters here. Whether it’s process improvement or team initiatives, your input will make a real impact.Who They're Looking For:This role suits someone who is:• Proactive & Detail-Oriented – You go above and beyond to make sure no detail is missed and every client feels valued.• CeMAP qualification desirable, or be prepared to gain qualification within 12-18 months• Organised & Client-Focused – You’re the first point of contact and love making others feel supported and reassured.• A Team Player – You thrive in a team that pulls together, shares wins, and supports each other to hit collective goals.• A Natural Communicator – Whether on the phone or over email, you communicate with clarity, warmth, and confidence.• Adaptable & Driven – You enjoy a dynamic environment and are open to change, learning, and continual improvement.Experience in financial services, particularly within mortgages, lending, or broking, is a strong advantage, but not essential if you bring a positive attitude and strong administrative capabilities.Your Future Starts HereThis is more than a job — it's a chance to become part of something meaningful. You'll be joining a company that puts people first, champions personal and professional development, and offers a future where your potential will be realised.Sound like the next step for you?Apply now or reach out for a confidential chat with Helen at ME Recruits to learn more about the culture, team, and what your first 6-12 months could look like./ In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.