Trainee Insurance Administrator

Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you.

Our clients are a chartered insurance brokers, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Weston Super Mare office.

As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products - acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers.

About the role

• As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard.

Main duties and responsibilities that you will be trained to carry out:

• Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations
• Maintain Client Accounts
• Prepare and Proofread Documents
• Provide Basic Office Administration
• To provide exemplary customer service to all business customers.
• To develop and maintain business relationships with key partners.
• To be responsible for the management of your own workload.
• To adhere to agreed service standards.
• To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone.
• To support the sales and new business application processes including use and understanding of the broker portal and systems

Requirements to be considered for the role

• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organise, multitask, prioritise, and work under pressure
• A friendly and confident personality
• The ability to stay calm under pressure
• Willing to learn about Insurance

Benefits:

• Flexible Working Hours once your probation has been passed
• 25 days paid annual leave + Bank Holidays
• Death in Service (3 x Salary)
• Regular Company parties (previous ones include boat parties, masquerade balls)
• Free eye test and contribution towards glasses
• Employee Assistance Programme, with access to an Online GP for you and your family to use
• Pension Scheme
• Cycle to Work Scheme

Salary on offer is £20,000 p.a to start

If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment