Service Coordinator

Parkside Office Professional

Posted 7 hours ago, valid for 12 days

Weybridge, Surrey KT130BZ

Part Time

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Sonic Summary

The Service Coordinator position offers a salary of £15 per hour, which is equivalent to £29,250 per annum.
This role is based in Weybridge and is fully office-based with an ongoing temporary assignment that has the potential for long-term or permanent employment.
Candidates should have proven experience in a service coordination, customer service, or administrative role.
Key responsibilities include managing service requests, preparing quotations, and ensuring exceptional customer service delivery.
The start date for this position is ASAP, and the role requires strong organizational and communication skills, along with proficiency in Microsoft Office and SAP.

Service Coordinator£15 per hour (equivalent to £29,250 per annum)Location: Weybridge – Fully Office-BasedDuration: Ongoing Temporary Assignment (Potential for Long-Term or Permanent)Start Date: ASAPPerks: Free Onsite ParkingJoin a well-established global company as a Service Coordinator and play a key role in ensuring exceptional service delivery and operational efficiency. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about delivering top-notch customer service.What You'll Be Doing:

Coordinating Service Requests: Manage customer field service requests, scheduling engineers and ensuring timely communication.
Quotations & Orders: Prepare quotations using SAP, confirm pricing, and schedule availability with customers.
Order Processing: Handle customer orders, verify service partner purchase orders, and allocate engineers.
Problem Solving: Resolve credit issues in collaboration with the credit control team.
Follow-Up Coordination: Arrange follow-up visits, spare parts, and engineer schedules to meet performance targets.
Data Analysis & Reporting: Provide data analysis support and recommend process improvements.
Communication: Represent the regional admin team in management discussions, highlighting key areas for improvement.
Support & Training: Train temporary team members and standardize processes across regions.
Administrative Tasks: Maintain accurate records in SAP, SharePoint, and other systems to prevent backlogs.
Customer Service: Deliver outstanding service to both internal and external customers, ensuring a seamless service experience.

Key Skills & Experience:

Proven experience in a service coordination, customer service, or administrative role.
Excellent communication and interpersonal skills.
Strong organizational abilities with attention to detail.
Competent in Microsoft Word, PowerPoint, Excel, and databases.
Experience with SAP, CRM systems, or similar software

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