- Chasing outstanding payments by phone, email and letter
- Setting and reviewing credit limits and payment terms
- Reconciling customer accounts and checking remittances
- Sending monthly statements and maintaining contact records
- Working closely with internal departments to resolve invoice issues
- Starting legal proceedings or repossessions where necessary
- Previous credit control experience
- Strong communication and organisational skills
- Confident using Excel (advanced level preferred)
- Experience using SAGE 200 (desirable)
- Positive, proactive and able to work under pressure