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Client Relationship Executive
Ferndown, Dorset£25,000 + Bonus Potential + Great BenefitsFull Training | Career Progression | Supportive Culture
The Role
Are you a person who thrives on building genuine connections and seeing your efforts turn into real results? We are looking for a proactive and enthusiastic Client Relationship Executive to join this well-established provider of flexible workspace offices based in Ferndown. This is an exciting opportunity for someone who loves customer engagement, enjoys nurturing leads, and wants to play a key role in driving business growth. You’ll be supporting both our Marketing and Centre teams, turning warm enquiries into valuable opportunities - all while becoming a vital part of a collaborative, supportive, and forward-thinking team.
The Company
This well-established provider of flexible workspaces helps businesses of all sizes succeed across Hampshire and Dorset. Across our beautifully designed office locations, we offer more than just space - we deliver a first-class experience through our welcoming team and tailored support. Known for our exceptional customer service and collaborative team culture, we’re proud to be growing - and we want you to grow with us.
Responsibilities
- Managing a steady flow of warm leads - no cold calling needed
- Speaking to potential clients with confidence and clarity, ensuring they feel welcome and valued
- Keeping our CRM accurate and up to date with lead activity
- Following up on brochure downloads, website visitors, and broker referrals
- Reconnecting with older leads and spotting fresh opportunities
- Using light research (LinkedIn, Companies House) to enrich data
- Coordinating and booking viewings across our network of locations
- Supporting the marketing team in optimising lead conversion
What We Are Looking For
- A confident, friendly communicator - especially over the phone
- Excellent organisational and time management skills
- A self-starter who enjoys working independently and takes pride in their work
- CRM experience (or willing to learn) and strong IT skills, including Office365
- Someone who’s professional, polished, and thrives in a structured, customer-focused environment
What You Will Get in Return
- Warm leads only - no cold calling
- Full training to set you up for success
- Genuine career development opportunities in a growing business
- Supportive, down-to-earth team that values collaboration and positivity
- Beautiful office environments with a modern, welcoming feel
Benefits
- 25 days holiday + bank holidays
- Company pension (4% matched)
- Medicash health plan
- Life assurance
- Weekly lunch allowance
- Uniform provided after 6 months
- Summer & Christmas team celebrations
- Be part of a respected brand in the growing flexible workspace sector
