SonicJobs Logo
Login
Left arrow iconBack to search

Trade Customer Advisor

Thrive Group
Posted 16 hours ago, valid for a month
Location

Wincanton, Somerset BA9, England

Salary

£25,000 - £30,000 per annum

info
Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • Thrive Shepton is seeking a Trade Customer Advisor for a permanent role in Wincanton.
  • The position requires a results-driven professional with strong telesales skills and a minimum of 2 years of experience in a customer-facing environment.
  • The salary for this role is competitive and commensurate with experience.
  • Key responsibilities include supporting trade customers with product advice, managing orders, and building long-term relationships.
  • Candidates should have a strong understanding of product knowledge, particularly in the leisure industry, and be comfortable using SAGE/CRM systems.

Thrive Shepton are delighted to be working with our client in Wincanton, who are actively recruiting for a Trade Customer Advsior on a permanent basis.

The role of our Trade Customer Advsior is critical to the success of the business - Someone who thrives on building relationships with trade customers, offering expert advice, and helping them get the right products for the job.

Working Hours:
Monday - Friday
40 hours per week
(Apply online only)

What the role would include:

  • Supporting trade customers with product advice, quotations, and order processing
  • Building long-term relationships with new and existing trade accounts
  • Upselling and cross-selling to maximise customer satisfaction and enhance sales
  • Advising customers by recommending the best solutions for their needs and delivering excellent service. Continuously gaining and maintaining strong product knowledge to support informed recommendations.
  • Using systems to process orders and maintain accurate customer records
  • Working closely with the wider team to meet sales targets and deliver excellent service

Essential:

- A results-driven professional with strong telesales skills/experience and excellent administrative skills, capable of managing client communication while efficiently handling back-office tasks, website accuracy and CRM systems

- An ability to communicate effectively with stakeholders at all levels, from frontline staff to senior management.

- A strong understanding of product knowledge, particularly in the leisure industry, and thereby the confidence to explain product features, match solutions to customer needs.

- Previous experience in a customer-facing or trade environment (builders' merchants, hardware, plumbing, electrical, etc is desired but not essential.

- IT-literate and comfortable using SAGE/CRM system.

What you need to do next:

If this position sounds of interest and you would like to be considered, please contact the team at Thrive Shepton on (phone number removed), for further information.

Thrive Shepton are acting as an employment agency in relationship to this vacancy.

INDSHE

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.