Customer Support Advisor

Tate Winchester

Posted 8 hours ago, valid for 23 days

Winchester, Hampshire SO23 7QQ

Part Time

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Sonic Summary

The position is for a temporary Customer Support Administrator in Winchester, offering a salary of £12.5 to £13 per hour.
The role requires an experienced administrator with strong customer service skills and a self-motivated, organized approach.
Key responsibilities include being the first point of contact for customers, processing enquiries, and providing administrative support to the housing and repairs team.
Candidates should have excellent attention to detail, strong communication skills, and the ability to solve problems effectively.
This position is office-based, requires immediate availability, and is expected to last throughout the summer with Monday to Friday hours.

Customer Support Administrator (Temp) Winchester £12.5/£13 PH

We are looking for an experienced temporary Customer Service Administrator to support this busy housing & repairs team in central Winchester. This an ongoing temporary role that will start as soon as possible. This is a great opportunity to work as part of a busy team managing contacts and administering vital support functions to the team.

The Role

Be the first point of contact for customers, processing their enquiries through a range of channels including telephone, email, portal and face to face.
Providing general administrative support to the repairs and maintenance teams
Sending standard correspondence
Processing tenancy changes, exchanges and self-service portal enquiries
Raising work orders and purchase orders.

The Person

Experienced Administrator with excellent Customer service skills
You'll be self-motivated and enthusiastic
Highly organised and methodical
Excellent attention to detail
Be a strong communicator
Calm and able to solve problems and find solutions

This is a fantastic opportunity that is likely to go on throughout the Summer. The hours are Monday to Friday 8.30-5pm and an early finish on Friday of 4.30pm. This is a temporary office-based role that requires the right candidate to be available immediately.

Please send your CV in the first instance

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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