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Title: Administrator
Location: Witham
Salary: £27,000 - £30,000
Days/ Hours of work: Monday-Thursday, 08:00-16:00, Friday, 08:00-15:30
Benefits
- Annual Discretionary Bonus
- Pension Scheme
- 20 Days Holiday + Bank holidays
- Medicash
- On-site Car Parking
The company
Are you a detail-oriented individual with a strong organisation and communication skills? Do you thrive in a dynamic environment where your contributions are valued? If so, we have an exciting opportunity for you to join our client's team as an Administrator! They are looking for someone who is proactive, friendly, and professional. You should have strong customer service skills and the ability to juggle multiple tasks. Your positive attitude and enthusiasm for helping others will make you a perfect fit for our team.
Duties
- Promptly process quotes and orders, ensuring they are handled efficiently and accurately.
- Offer technical expertise to customers and staff, providing necessary support.
- Prepare and annotate paperwork before manufacturing, ensuring precision.
- Update customer orders and quotations as needed, keeping information current.
- Communicate effectively with customers and suppliers to address queries, provide technical advice, and update orders.
- Follow up on order confirmations to ensure smooth workflow.
- Respond to incoming inquiries and client requests promptly.
- Foster strong relationships with customers by keeping them informed and engaged.
- Update schedules and spreadsheets daily to reflect progress.
- Achieve and surpass targets, contributing to the team's success.
- Interact professionally with customers, ensuring they receive accurate quotes and updates.
- Maintain customer relationships by following up for updates and building connections.
The ideal candidate
- Previous administration and customer service experience
- Previous experience processing orders is ideal
- Strong communication skills
- A high level of attention to detail
- Great IT skills
- The ability to multitask
- Strong customer service skills
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
