Back to search
We are working with a fantastic business in the Midlands. They are expanding the team with a candidate who has a service or sales background and is looking to progress their career within an SME environment. Further training and guidance will be provided to support development.
The successful candidate will play a pivotal role in driving sales growth and supporting the diversification of industry sectors. A key focus will be expanding the customer base while maintaining strong relationships with existing clients. The business is committed to continuous growth, staff retention, and delivering high-quality service to customers.
The Role
-
Work collaboratively as part of a team to convert leads generated through marketing activities and exhibitions
-
Proactively chase leads and develop key accounts
-
Build and maintain strong customer relationships
-
Conduct customer site tours to support relationship building
-
Confidently carry out customer visits both on and off-site, including delivering company presentations at a corporate level, completing quality audits, and leading shop floor tours
-
Conduct market research and gather competitor intelligence
-
Negotiate and close sales opportunities
-
Liaise with internal engineering teams to ensure a smooth handover of new business projects
-
Develop a strong understanding of the customer base, with the ability to grow existing accounts and secure new customers
-
Manage and grow accounts with values of up to 2m
-
Communicate effectively with colleagues across all departments to resolve issues and relay customer feedback
-
Demonstrate confidence in customer-facing situations, both positive and challenging
-
Take a proactive approach to achieving sales targets, including customer visits, cold calls, emails, exhibitions, and travel as required
-
Complete sales reporting in line with business requirements
-
Deliver excellent end-to-end account management, from initial enquiry and quotation through to project handover
-
Provide strong after-sales care, including regular customer visits and ongoing telephone contact, with a focus on maximising account potential
